Prolux Core 13" Light-Duty Brush, Compatible with Units from 2021 and Older

The Prolux Core 13" Light-Duty Brush has garnered a mixed reception from customers, primarily revolving around compatibility issues and concerns over accessory availability. While some users find the brush itself to be satisfactory for their cleaning needs, they express frustration with its compatibility with existing machines, citing that the size options are limited and not suitable for their specific equipment. This has led to dissatisfaction among customers who expected a seamless fit for their floor scrubbers. Further complicating the experience, a reviewer highlighted a concerning incident with the polisher's performance, where a malfunction not only rendered the device inoperable but also raised safety concerns due to sparks being emitted during use. While users appreciate the quality of the core product, the lack of proper accessories and the potential safety hazards seem to overshadow its usability. Overall, customers feel let down by the company's failure to provide adequate support and parts for their expensive machines, drawing attention to the importance of product compatibility and customer service in the overall experience. **